Tips & Services
All our guests are VIPs, and that’s why we also offer exclusive services for guests of the Großglockner chalets. The following services are INCLUSIVE:
- We welcome our guests personally on arrival and show you your chalet!
- Free Wi-Fi with an excellent connection throughout the building (also suitable for streaming)!
- Bedlinen, hand and bath towels, sauna towels
- Ample parking
- Heated ski boot racks (Almrose and Edelweiß chalets)
- Washing machine, tumble dryer and iron
- Toilet paper, facial tissues and hand soap
- Washing-up liquid and dishwasher tabs
The following additional packages can be booked on request.
We can organise in-house catering upon request, e.g. breakfast, afternoon snack and a 4-course dinner menu.
Price example for 6 days of service including gourmet foods produced in the region. Up to €34.00 per person per day for 10 people.
You can also book for dinner “only”.
Additional cleaning services
Cleaning service bedlinen/towel change
* Interim chalet cleaning from €30.00 for every cleaning.
* Bedlinen/towel change €12.00 per person per change.
You can avoid waiting for your skiing equipment at the ski hire shops, because we make ski rental easier for you. Book your equipment online and collect it directly from the shop or use our on-site service. The ski hire bus parks in front of our chalets and you can select your equipment literally at the front door.
We would be happy to organise your admission ticket to the nearby thermal spa in Kaprun. No need to wait in the queue or to pay at the entrance; simply enter via the VIP area!!! The cost will be added to your hotel bill.
You can book this service on site.
Upon request, our baker will deliver a range of treats for your breakfast table by 7.00 am; bread, rolls, croissants, butter, jam, milk, fruit juices, etc.! You can order online every day. We are happy to provide your with more detailed information upon your arrival.
Arrival from 4.00 pm
You can arrive earlier by arrangement.
We would be delighted if you could notify us of your arrival time as you are on your way.
You can use our online checkin service to speed up the check-in process.